Communication Theories Essay Example | Topics and Well Written Essays - 250 words - 2

Communication Theories - Essay Example Another criterion that can help me through my pronouncement is that creativity is my department. I have always been enormously creative and therefore I prefer studying a field that necessitates creative minds so that I may easily excel in it. Due to this reason, I get more dragged towards studying marketing as marketing is all about creativity, new ideas and innovations that help in promoting any particular thing. The advantages of marketing that I perceive over communication is that while studying communications I can only utilize my power of communicating whereas marketing will help me exploit both of my capabilities, i.e., communicating as well as creativity. Marketing involves communicating as well as convincing one’s words to others along with ingenious, inspiring and innovative activities, but, communication only involves skills to exchange a few words well with the mass. (â€Å"What is marketing?†) One disadvantage that I feel about marketing is that I might get employed by such a company that produces unhealthy stuff such as tobacco, cigarette etc. in such a case I will have to promote unhealthy and hazardous products and convince people to buy and use them. Marketing infatuates me more than communications but still, there are its drawbacks that compel me to ponder more and more over both the fields before the final

MKTG 315 Pre-test Essay Example for Free

MKTG 315 Pre-test Essay 1. President Obamas health care plan requires all U.S. citizens to purchase a minimum amount of health insurance or be fined 2. Suppose that from January 2011 to January 2012, the inflation rate was 6 percent 3. Fill out the table according the demographic information for each group 4. Which of the following approaches to innovation is Google Inc. using when it allows researchers to devote 20 percent of their time to pursuing their own ideas and projects? Can be D. 5. Examine the advertisement below to determine who the target market is for the product. Then, select as many descriptors that fit the qualities of that target market. 6. The local Pro Hardware store has recently run a number of ads featuring women doing household repairs and holds monthly workshops for women on basic home repair techniques. It has evidently not been lost on Pro Hardware that: B. Personal traits tend to vary in the U.S by region 7. Today, many infants are exposed from birth to technology such as Smartphones, laptops, netbooks, and tablets. In fact, Fisher-Price and LeapFrog do research into how infants and young toddlers interact with screens and touchscreens. 8. Research that attempts to expand the frontiers of knowledge but is not aimed at a specific, pragmatic problem is called: Basic research 9. Which of the following is an example of demographic information? C. Single, 18-25 year olds 10. When a coal mining company lobbies Congress for changes in environmental laws and regulations that result in the construction of more coal-burning power plants, the company has engaged in: Post Test 1. Match the product with the ethnic group it most likely targets. African American A new urban clothing line directed at young adults, Hispanic American Clean and fruity scented room freshener in a colorful container Asian American Brand new electronic device charger that also acts as a keyboard for the nearest charging device, Any ethnicity A package of flank steak, 2. Sharon is 60 years old and expects to continue working through her sixties. She lost a significant portion of her retirement savings during the recession. Sharon is a: Baby boomer 3.Randy is a sales rep at Speedy Printing. When Danyka expresses an interest in purchasing a new, high-speed copy machine for her office, Randy tells her that Speedy Printing requires all users of its copy machines to purchase all their paper and toner from the company as well. Fortunately, Danyka is well-versed in business legislation and informs Randy that his companys policy is in violation of the: Incorrect. Among other things, the Clayton Act prohibits tying contracts (which require the buyer of one product to also buy another item in the line). 4. Match the American value with the product that most addresses that value. Self-sufficiency A book on year round vegetable garden management., Upward mobility BMW offers an entry-level sedan for much less than its super-luxury models Work Ethic ., Debit card that rounds up to the nearest dollar and puts the rounded change into a savings account., Conformity . Walmart offers everyday low prices for everyone 5. Joseph has an idea for a startup that will offer a mobile device that will also function as a social media hub, music center, and digital wallet. His idea is to offer slick designs in brilliant colors that shoppers can either subscribe to monthly or pay as they go for data access. Select all of the target market factors Joseph needs to consider as he finalizes design and designs on promotion strategies. a. Ethnicity b. How social media use has changed the way people communicate c. Consumer Privacy d. Purchasing power e. Size of the population f. Age demographic g. State Laws h. Inflation Answer 1: Correct. Answer 2: Correct. Answer 3: Correct. Answer 4: Correct. Answer 5: Incorrect. Answer 6: Correct. Answer 7: Incorrect. Answer 8: Incorrect. 6. A local bank has developed a new line of credit with a lower interest rate and large lines of credit. Of the following, what considerations will the bank have to take into account before granting a line of credit to an applicant? a. Recession b. Consumer income c. Competition d. Inflation e. Ethnicity f. Purchasing Power Answer 1: Correct. Answer 2: Correct. Answer 3: Incorrect. Answer 4: Incorrect. Answer 5: Incorrect. Answer 6: Correct. 7. Why are Asian Americans sometimes called a marketers dream? 8. Component lifestyles: Incorrect. Component lifestyles encompass a much wider range of interests (and needs) than traditional lifestyles. Increased buying power has also contributed to the evolution of component lifestyles. d. have developed because consumers can choose from a growing number of goods and services. 9. From the following, choose all of the following are methods companies are using to stimulate innovation. a. Enlisting the web b. Increasing efficiency c. Talking to early adopters d. Using marketing research e. Building scenarios Answer 1: Correct. The ways to stimulate innovation are: build scenarios, enlist the web, talk to early adopters, use marketing research, create an innovative environment, and cater to entrepreneurs. Answer 2: Incorrect. The ways to stimulate innovation are: build scenarios, enlist the web, talk to early adopters, use marketing research, create an innovative environment, and cater to entrepreneurs. Answer 3: Correct. The ways to stimulate innovation are: build scenarios, enlist the web, talk to early adopters, use marketing research, create an innovative environment, and cater to entrepreneurs. Answer 4: Correct. The ways to stimulate innovation are: build scenarios, enlist the web, talk to early adopters, use marketing research, create an innovative environment, and cater to entrepreneurs. Answer 5: Incorrect. The ways to stimulate innovation are: build scenarios, enlist the web, talk to early adopters, use marketing research, create an innovative environment, and cater to entrepren eurs. 10. After learning that many of its customers were shopping at a nearby health-food store for grass-fed beef and organic milk, REF:-Price Grocers began stocking more organic items. REF:-Price Grocers adjusted its marketing strategy based on: Environment management Chapter 5: Pre-Test The Pilcher Company manufactures tents and other canvas goods in its two factories, located in Kentucky and West Virginia. Seven years ago, Pilcher began exporting its goods to several countries in Latin America, and sales have been very good. At least 25% of Pilchers revenue comes from its foreign sales. The Pilcher Company can probably best be characterized as a _____ multinational corporation. a. first-stage b. second-stage c. third-stage d. fourth-stage e. fifth-stage Mari is in Brazil for a vacation and has stumbled upon the most beautiful Brazilian cedar chest inlaid with Brauna wood veneers. She desperately wants the trunk, but isnt sure how much it actually costs. The shopkeeper is asking her for 2500 reals (the Brazilian currency). Maris husband knows that the exchange rate to the U.S. dollar is about 0.5 USD for 1 real. Calculate the cost of the trunk in U.S. dollars. $ Select all of the following that are true about globalization. a. Globalization has cost millions of Americans their jobs, particularly those in the manufacturing and tech industries. b. Globalization encourages political as well as economic freedom. c. Job outsourcing has decreased with globalization. d. Globalization raises the living standards of people in countries that embrace it. e. U.S. white-collar jobs are immune to being outsourced because they require a native speaker of English. 4. Select the table with the rest of the G-20 Member countries. Australia Japan Brazil Germany Turkey India Russia United Kingdom (or England) Saudi Arabia United States [or USA] 5, Select the methods of entering the Global Marketplace to the appropriate level of risk on the spectrum. Exporting Licensing and Franchising Contract Manufacturing Joint Venture Direct Investment 6. In Taiwan, the translation of the Pepsi slogan Come alive with the Pepsi Generation came out as Pepsi will bring your ancestors back from the dead. The managers at Pepsi evidently overlooked the importance of _____ factors in global marketing. a. demographic b. political c. technological d. cultural e. economic Incorrect. Language is a central part of culture and has created problems for many companies entering foreign markets. 7. Pillsbury advertisements on Indian television depict the familiar Doughboy pressing his palms together and bowing in the traditional Indian greeting. Pillsbury obviously understands the rewards of _____ marketing. a. sales b. guerilla c. regional d. global e. green 8. A Vietnamese textile factory sells its goods in the United States at a price 40% less than that charged in Vietnam. The textile factory may be engaging in: a. boycotting. b. price gouging. c. dumping. d. bouncing. e. countertrading 9. Campbells watercress and duck gizzard soup (which is popular in China) and Frito-Lays shrimp-flavored potato chip (sold in Thailand), are examples of: a. product standardization. b. promotion adaptation. c. product adaptation. d. competitive pricing. e. product invention. Incorrect. In the context of global marketing, product invention can be taken to mean either creating a new product for a market or drastically changing an existing product. Mercosur is the largest Latin American trade agreement, created in 1991 to promote free trade and the fluid movement of goods, peoples, and currency in South America. Select all of the following countries that are part of Mercosur. a. Venezuela b. Mexico c. Brazil d. Costa Rica e. Peru f. Uruguay Chapter 5: Post-test 1. Dynamo Industries spent $10 million on equipment in its new South Korean facilities last year, but only $3 million on labor. It is safe to say that Dynamos operations in South Korea a. are capital intensive. b. greatly increase employment in South Korea. c. are underfinanced. d. are labor intensive. e. have probably cost many South Koreans their jobs. 2. Match the company description with the stage of global business development. WRONG 3. The Camay soap you buy at your local grocery store is virtually the same as the Camay soap offered for sale in Great Britain, Italy, Mexico, and Taiwan. Procter Gamble has moved toward _____ with this product. a. contract manufacturing b. global marketing standardization c. product adaptation d. competitive advantage e. product myopia After class one day, your friend Miguel says that he can foresee a time in the not too distant future when the European Union (EU) will essentially become the United States of Europe. Based on what youve read in your textbook, you: a. agree, because the EU has purchasing power almost equal to that of the United States. b. disagree, because the political instability in Europe will never allow that to happen. c. agree, because the EU is already the largest economy in the world. d. disagree, because Europes diverse languages and national cultures will make it almost impossible for marketers to develop single European products for generic European consumers. e. agree, because over the past few years labor productivity in the EU has equaled or exceeded that of the United States. Fill in the blanks of the paragraph using the drop down menu to select the choice that best fits each blank. Wilmaris build your own homemade cupcake business is booming. She has received inquiries from all over the world about retailing her Foolproof Bakery Style Cupcake Baker toaster oven and her wide range of cupcake mixes, fillings, and frosting, which are Production adaptation for a global market. Wilmari knows that she has to make sure her electronics work in foreign outlets and shes been researching retailers, distributors, and even flavors that other countries my enjoy. Wilmaris E-commerce distribution is helping her make her first steps towards having a global business. For now, however, Wilmari directs all the international inquiries to her website, where her customers can use Currency exchange to order sets or mixes, as well as see the cost of international shipping. Wilmari also has a Money back guarantee that she offers only domestic customers, just in case there are regulations in other countries. For now, the web is her easiest road into the global market, but Wilmaris research and diligence should enable her to be one of the few small promotion adaptations located in the United States! 6. Right Wedding dress designers change white to red for Chinese customers. Culture, PG offers single use sizes of deodorant in India for much less than full size deodorants in the U.S. Economic Factors, Google is sued by a doctor in France for libel when search results for his name brought up an old malpractice suit that he had served time for. Legal and Political Factors, Up-and-coming diamond retailer Hearts of Fire fights with larger companies for limited diamonds from Africa. Natural Resources 7. Langdon Farms sends milk to Yinkers, a Canadian cheese maker; in payment, Yinkers sends Langdon Farms cheddar and Swiss cheese, which Langdon Farms in turn markets in the United States. Langdon Farms and Yinkers are engaging in: a. price fixing. b. dumping. c. countertrading. d. a quota system. e. bribery 8. Select all of the following that are product adaptation. a. Offering ketchup sized packets of Pantene 2-in-1 shampoo and conditioner in Bolivia for 5 cents. b. Campbells offering duck gizzard soup in China. c. Dunkin Donuts selling green tea donuts in Korea. d. HM offering fringed burquas in Dubai. 9. Martin just gave a business presentation where he emphasized benefits to the bottom line, that his company would provide strong service support, and the products guarantee. Where is Martin giving his presentation? a. Sweden b. Germany c. Japan d. Hungary e. Peru Incorrect. These are all characteristics listed for giving successful business presentations in Germany. 10.Plast-eet, a Vermont manufacturer of plastic eating utensils, sells its products to Misha, who has an office in New York City. Plast-eet takes its money from Misha and goes away happy. Misha, in turn, sells the products to buyers in several African countries and keeps the revenues. Misha is most likely a(n): a. buyer for export. b. export broker. c. buyer for import. d. venture capitalist. e. export agent

Effectiveness of E-Marketing

Effectiveness of E-Marketing Virtual Era- New Features In Marketing Cap Synopsis Aim: The purpose of this study is to analyze the current practices going on in the Indian market in terms of using the virtual market and virtual marketing as tool to enhance bottom top line and for a better penetration. It would also throw light on various marketing strategies can be synchronized with web marketing for better and optimum results. Objective: The study would predominantly give an idea about the effectiveness of E-Marketing in contemporary scenario wherein most of the companies are using it as the most effective tool to ensure that their product or services are being reached to masses, because of the pervasive nature of web market its another feather in the cap of market. This thesis depicts how a small sized Business-To-Business company can create an e-marketing plan. For this purpose, this thesis would incorporate most of the industries that are into the business of serving customers with their product services. The thesis first carries out a literature study to explain the concepts and methods related with the e-marketing activities. Furthermore, the case company is introduced. Since an e-marketing plan is similar to a marketing plan, the products, target markets and competitors are also introduced among others. During the case study, the advices and the strategies are proposed. Since the thesis has a â€Å"hands-on implementation† feature, some of the strategies are implemented by sticking to the â€Å"action plans† in an iterative way. Doing so, thesis depicts evaluation for the recommended strategies. Finally, conclusions and areas for future work are presented along with the â€Å"Lessons Learned† during the project. Methodology: The method used for finding the relevant information for the research is mentioned below: 1) Secondary Research a. Internet Assistance b. Books, Articles working papers c. Magazines Journals 2) Primary research Primary research would predominantly look on analysis part of consumer behavior to track their behavior of web marketing. a. General Observation on site I. Closer observation on shoppers Behavior II. Functionality of Industry III. Impact of E-Marketing b. Questionnaire I. Sample size would be 100 II. Multi-dimensional Sampling III. Factor Analysis c. Focus Group Interview I. General Discussion with customers d. Interview I. Extensive Meetings with Industry people.Based on this I will conclude that whether consumers are being affected by the ways of web marketing of industries or not or what should be the modus operandi of companies to allure their target audience. Virtual market Forty nine of the Worlds leading food, beverages, and consumer products companies have joined hands to form the largest business to business e-Market place Transora.com. The new company is the first of its kind owned by the consumer products industry. Transora will help consumer products companies across the world to streamline business transactions with their buyers, suppliers and distributors through the internet. Transoras services will span the entire supply chain-from suppliers to manufactures to retailers-and provide procurement, vendor, and product catalogues, online order management, supply chain collaboration, and financial services. The companies have committed nearly us $ 250 million for funding Transora (CBI News Bulletin, July/august 2000) The buzz word viral marketing and coral advertising and virtual marketing refers to marketing techniques that use pre-existing social networks produce increase in brand awareness or to achieve other marketing objectives (such as product sales) through self replicating viral processes, analogues to the spread of pathological and computer viruses. It can be word of mouth delivered or enhanced by the network effects of the internet. Viral promotions may take the form of video clips, interactive flash games, Adver games, EBooks, brand able software, images, or even text messages. The goal of marketers interested in creating successful viral marketing programs is to identify individuals with high social networking potential and create viral messages that appeal to this segment of the population and have a high probability of being taken by another competitor. The term viral marketing or virtual marketing has been also used pejoratively to refer to stealth marketing campaigns- the unscrupulous use of astroturfing on line combined with under market advertising in shopping centers to create the impression of spontaneous word of mouth enthusiasm. Internet marketing Internet marketing also referred to as marketing, web marketing, online marketing or eMarketing is the marketing of products or services over the internet. The internet has brought media to a global audience. The interactive nature of internet marketing in terms of providing instant response and eliciting responses is a unique quality of the medium. Internet marketing is sometimes considered to have a broader scope because it only refers to the internet, email, and wireless media, but it includes management of digital customer data and electronic Customer Relationship Management (CRM) system. Internet marketing ties together creative and technical aspects of the internet, including design, development, advertising, and sales. Internet marketing also refers to the placement of media along with different stages of the Customer Engagement Cycle through search engine Marketing(SEM), Search Engine Optimization(SEO), banner ads on specific websites, email marketing, and web 2.0 strategies. In 2008 the New York Times, working with co score, published an initial estimate to quantify the user data collected by large internet based companies. Counting four types of interactions with company websites in addition to the hits from advertisements served from advertising networks, the authors found the potential for collecting data upward of 2500 times on average per user per month. eMarketing EMarketing is a subset of e business that utilize electronic medium to perform marketing activities and achieve desired marketing objectives for an organization. Internet marketing, interactive marketing, and mobile marketing for example, are all the form of e marketing. eBusiness EBusiness means utilizing electronic medium in everyday business activities. There are several levels of involvement in when it comes to EBusiness. For example where one organization relies completely on e business the second one way chooses a mixed presence and means of doing business. Difference Difference between eBusiness, eCommerce, and eMarketing †¢ eBusiness is a very broad entity dealing with the entire complex system that comprises a business that uses electronic medium to perform or assist its overall or specialized business activities. †¢ eCommerce is best described in a transactional context. So for example an electronic transition of funds, information, or entertainment falls under the category handled by principles of eCommerce. Technically e commerce is a part of e business †¢ eMarketing is also a part of e business that involves electronic medium to achieve marketing objectives. E marketing is set on a strategic level in addition to traditional marketing and business strategy. Difference between e marketing and interactive marketing eMarketing is a broader term that describes any marketing activity performed via electronic medium. Interactive marketing is generally a sub of eMarketing that involves a certain level of interaction. Difference between eMarkeitng and internet or web Marketing: There is no real difference between eMarketing and internet or web marketing. However, with the arrival of mobile technologies such as PDAs and 3G mobile phones, as well as interactive television, both terms would see eMarketing and internet or web marketing as subtly different, for example chaffy; Internet {or web} marketing is achieving marketing objectives through applying digital technologies. eMarketing is achieving marketing objectives through use of electronic communications technology. Whilst this distinction is wholly acceptable, it is difficult to see where the distinction lies between digital technologies and electronic communications technologies, especially with the convergence of technologies such as mobile devices. Advantages of eMarketing Following are some of the advantages of e marketing: à ¼ Reduction in costs through automation and use of electronic media. à ¼ Faster response to both marketers and the end user. à ¼ Increased ability to measure and collect data. à ¼ Opens the possibility to a market of one through personalization. à ¼ Increased interactivity. Disadvantages of eMarketing Following are some disadvantages of eMarketing: à ¼ lack of personal approach , à ¼ Defensibility on technology, à ¼ Security, privacy issues, à ¼ Maintenance costs due to a constantly evolving environment, à ¼ Higher transparency of pricing and increased price promotion, à ¼ Worldwide competition through globalization. eMarketing Plan eMarketing plan is a strategic document developed through analysis and research and is aimed at achieving marketing objectives via electronic media. eMarketing plan represents a sub set of organizations overall marketing plans supports the general business strategy. Every good eMarketing plan must be developed in line with the organizations overall marketing plan. In a broad sense e marketers generally start by analyzing the current micro- and macro economic situation of the organization. eMarketers must observe both internal and external factors when developing an e marketing plan as trends in both micro environment elements are: pricing, suppliers, customers. Examples or macro environment are: socio economic, political, demographics and legal factors. In order to reduce a viable e marketing solution, e marketers must first understand the current situation of the company and its environment, profile, segment the target market and then strategically position the products as to achieve optimal response with the target market. This is generally achieved through SWOT analysis. By assessing organizations strengths and weaknesses and looking at current opportunities and threats one can devise an e marketing strategy that can improve the organizations bottom line. eMarketing(in brief) eMarketing is essentially a part of marketing. But à ¼ What is the difference between eMarketing and internet or web marketing? à ¼ What are the eMarketing tools? And how do marketers plan for eMarketing? The American marketing association definition 2004 is as follows: Marketing is an organizational function and a set of processes for creating, communicating, and delivering value to customers and for managing customer relationships in ways that benefit the organization and its stakeholders. Therefore e marketing by its very nature is one aspect of an organizational function and a set of process for creating, communicating, and delivering value to customers and for managing customer relationships in ways that benefit the organization and its stakeholders. As such an aspect, eMarketing has its own approaches and tools that contribute to the achievement of marketing goals and objectives. This also helps us to differentiate between eMarkeitng and eCommerce, since eCommerce is simply buying and selling online: What are the eMarketing tools? The internet has a number of tools to offer to the marketer. à ¼ A company can distribute via the internet e.g. amazon.com, à ¼ A company can use the internet as a way of building and maintaining a customer relationship e.g. Dell.com, à ¼ The money collection part of a transaction could be done online e.g. electricity and telephone bills, à ¼ Leads can be generated by attracting potential customers to sign up for short periods of time, before signing up for the long-term e.g. which.co.uk, à ¼ The internet could be used for advertising e.g. Google Adwords, Finally, the web can be used as a way of collecting direct responses e.g. as part of a voting system for a game show. How do marketers plan for eMarketing? There are two ways to looking it; à ¼ An existing organization may embark upon some eMarkeitng as part of their marketing plan. à ¼ An organization trades solely on the internet and so their marketing plan focuses purely on eMarketing. The marketing plan in either case is the next step, whether focused upon eMarketing or all, marketing. The next lessons focus upon a tailor-made eMarketing plan which conforms to the Acronym AOSTC {from our generic marketing planning session} Situation analysis for VIRTUAL marketing The situation analysis for eMarketing bridges the internal audit and competitor research. It answers the question where are we now in terms of our marketing (internal v/s external perspective)? The analysis literally considers your eMarkeitng situation by considering the fit between internal and external factors. There are similarities with traditional concepts and techniques, but you need to focus upon digital commerce. Here we consider the 5ss of internet marketing, the customer life cycle, and the application of SWOT analysis. The Customer Life Cycle (CLC) The customer life cycle is a tool that creation and delivery of lifetime value to customers i.e. CLC looks at products and services that customers need throughout their lives. It is market oriented rather than product oriented. Key stages of the customer relationship are considered. SWOT analysis-ranked and weighted SWOT analysis is a tool for auditing an organization and its environment. It is the first stage of planning and helps marketers to focus on key issues. SWOT stands for strengths, weaknesses, opportunities, and threats. Some of the problems that you may encounter with SWOT are as a result of one of its key benefits i.e. its flexibility. Since SWOT analysis can be used in a variety of scenarios, it has to be flexible. To overcome these issues, one should employ a power SWOT. SWOT analysis-Power SWOT SWOT analysis is a marketing audit that considers an organizations strengths, weaknesses opportunities and threats. Our introductory lesson gives you the basics of how to compete your SWOT as you begin to learn about marketing tools. As you learn more about SWOT analysis, you will become aware of a number of potential limitations with this popular tool. This lesson aims to help you overcome potential pitfalls. Some of the problems that you may encounter with SWOT are as a result of one of its key benefits i.e. flexibility since SWOT analysis can be used in a variety of scenarios, it has to be flexible. However this can lead to a number of anomalies. Problems with basis SWOT analysis can be addressed using a more critical power SWOT. Power is an acronym for personal experience, order, weighting, emphasizing detail, and rank priorities. This is how it works. How do you the marketing manager fit in relation with the SWOT analysis? You bring your experiences, skills, knowledge, attitudes, and beliefs to the audit. Your perception or simple gut feeling will impact the SWOT. Often marketing managers will in adversely reverse opportunities and strengths, and threats and weaknesses. This is because the line between internal strengths and weaknesses, and external opportunities and threats is sometimes difficult to spot. For example, in relation to global warming and climate change, one could mistake environmentalism as a threat rather than a potential opportunity. Too often elements of a SWOT analysis are not weighted. Naturally some points will be more controversial than others, so weight the factors. One way would be to use percentages e.g. threat a=10%, threat b=70%, and threat =20 %{ they total 100%} Detail, reasoning, and justification are often omitted from the SWOT analysis. Where one tends to find is that the analysis contains lists of single words. For example, under opportunities one might find the term technology. This stage word does not tell a reader very much. What is really meant is: Technology enables marketers to communicate via mobile devices close to the point of purchase. This provides the opportunity of a distinct competitive advantage for our company. This will greatly assist you when deciding upon best to score and weight each element. Once detail has been added, and factors have been revived for weighting, you can then progress to give the SWOT analysis some strategic meaning i.e. you can begin to select those factors that will most greatly influence your marketing strategy albeit a mix of strengths, weaknesses, opportunities and threatens. Essentially you rank them highest to lowest, and then prioritize those with the highest rank e.g. where opportunity c= 60% opportunity a= 25% and opportunity b = 10% you marketing plan would address opportunity c first, and opportunity b last. It is important to address opportunities primarily since your business should be market oriented. Then match strengths to opportunities and look for a fit. Address any gaps between current strengths and future opportunities. Finally attempt to rephrase threats as opportunities (as with global warming and climate change above), and address weaknesses so that they become strengths, Gap analysis would be bridge the gap between them. Competitor research for Virtual marketing (External perspective) As you plan for eMarketing and during the plans implementation, one needs to play careful attention to the activities of competitors, so competitors research for eMarketing is essential when attempting to answer the question where are we now (external perspective). There are a number of approaches that can be employed, with the emphasis on each approach shifting depending upon the nature of our e business and market. Here are some key tools of competitor research for eMarketing. à ¼ Use search engines. Ø General topics such as Google, yahoo And msn Ø Type names of competitors Ø Type industry, product or term Ø Search ‘down in to a directory structure e.g. yahoo Ø Search a competitors web site Ø Product information , press released, job opportunities Ø Pricing information Ø Distribution information such as where to buy. à ¼ Hunt for trade associations Ø Search for personal pages or blogs Ø Different perspective e.g. fans, ex-employees. Ø e.g. v www. blogger. com , v www. myspace. com, v www. youtube. Com. à ¼ Ask your target market. Ø Send question to named personnel, newsgroups, personal pages, mailing lists. Ø Conduct a survey using. Ø Buy secondary reports e.g. data monitors, mintel. à ¼ Newsgroups and post queries, Ø newsgroups on bulletin boards or forums Ø Deja. com(Google) Ø Read online financial information Ø research public companies Ø iii.co.uk ample up Ø ft.com up à ¼ Read online competitive information. Ø e.g. hoovers.com paid for, inus à ¼ Study demographic reports Ø statistics.gov.uk/ census in up Ø census.gov inus à ¼ Original source material Ø Business source elite, newspapers, Kellys compass. à ¼ Monitor special interest material Ø Business source elite, newspaper, Kellys, compass. à ¼ Monitor special interest material. Ø E.g. marketing week (BSE), campaign (BSE), marketing (BSE). à ¼ Use a professional researcher EMarketing Mix The eMarketing mix is essentially the same as the marketing mix. it is simply the adaption of price, place product, and promotion to the eMarketing context. Of course one could also include physical evidence, people, and process when marketing planning for an online service. Below are a series of lessons that consider how markets can apply the eMarketing mix to their organizations own product, service, brand, or solution. E marketing price The eMarketing mix is simply an adaptation of the traditional marketing mix and ‘P for price. However, the internet has influenced how online businesses price in a number of ways. E Marketing Place {Place tactics as part of the eMarketing mix.) The e marketing space consists of new internet companies that have emerged as the internet has developed, as well as those pre-existing companies that new employ eMarketing approaches as part of their overall marketing plan. For some companies the internet is an additional channel that enhances or replaces their traditional channel of place. Pre Existing companies that have adopted eMarketing These are traditional companies that trade on the internet, Banking and financial services e.g. HSBC bank. Banks and financial services have benefited tremendously from the popularity of internet usage. There is a mixture of new online banks and traditional banks, both offering online banking services. Essentially banks no longer need to invest in high cost, high street selling unit i.e. old fashioned town-based banks. Labor costs have also been reduced since much of the traditional banking bureaucracy is done using it and the use of overseas call centers has meant that salaries are much lower. Software also means that customers can be retained by using Customer Relationship Management (CRM) eMarketing approaches. E marketing product Considered product as part of the marketing mix. Two previous tools for product decision-making have been introduced- Product Life Cycle (PLC) and the three levels of a product. Both of these tools and equally applicable to the context of e marketing and can be easily applied to include e marketing and product. For example a product marketed solely online will go through a life cycle in the same unpredictable way as a product marketed through any traditional channel (PLC). Products marketed online will have a core benefit tot eh customer, be an actual tangible product, with augmentation that ads value such as insurance, warranties and so on three levels of a product). Although tools actually specify the term ‘product, they can be easily adapted to include brands. Services or solutions. E marketing product/business matrix (depicted below should be used in conjunction with Product Life Cycle (PLC) and the three levels of a product. It represents additional tools for audit that bridges existing businesses and new online start-us, and existing products and new products. It allows marketers to categories those marketing on the internet as an online extender, an online alternative, an online innovator (existing business), and Oran online innovator (online start-up). Let us look at it in more detail; A- Online extender An on line extender is an existing business that has a strategy whereby it extends its marketing activities to the internet. It could be any traditional, terrestrial organization that has historically grown through using traditional channels of distribution to get existing products, brands, services, or solutions to market. B- Online alternatives The online alternative is a new start-up that uses the internet as an original channel of distribution to get products, brands, services or solutions, currently available elsewhere, to, arekt. Some segments may be better targeted with this online alternative for example remote or fragmented markets. C and d- Online innovators Online innovators come in two forms; C- Online innovators are existing businesses that see a benefit to launching new and innovative products, brands, services or solutions online by leveraging new technology. Existing businesses have a wealth of knowledges and learning that underpin their moves onto the web. Remember, the internet is not a business paradigm shift (at last not yet) and so current business approaches are often adapted for the internet. Existing businesses have experience. D- Online innovators are start-ups that seize the opportunities to launch new and innovative products, brands, services, or solutions online. Deposit not having as much knowledge and learning as some of their competitors, they are flexible and can move much more quickly. Start-ups often experience. We have already considered product as part of the marketing mix. Two previous tools for product decision- making have been introduced product life cycle and the three level of a product. E marketing promotion Ø It looks at ways of increasing the popularity of your website by looking at the internal optimization of the website itself. It considers many important ways of building your traffic, including Search Engine Optimization (SEO) approaches. Ø It looks at ways of increasing the popularity of your website by looking at external sources of internet advertising. Ø Lesson internet marketing and promotion: internet advertising. Ø This lesson looks at ways of increasing the popularity of your website by looking at external sources of internet advertising. Ø Pay per click advertising Ø Google ad words. Google ad words are a Cost per Click (CPC) online advertising program. Identically that means that you decide upon key word that relates closely to your product or service. Using Googles tools, you price how much it would cost your per click for your chosen keyword- this could be lucent, $1.50 or more, depending on the popularity of the keyword. So the keyword marketing would be more expensive than the keyword marketing cheese china because of its level of popularity. You then allocate a budget, and pay Google by credit card. You can control the length of your campaign, or end it as soon as the money in PPC management (Pay per Click Management) or recruit a verified Google awards professional. Adverts appear alongside Google search results- so go to Google and search for marketing. The ads appearing alongside the main search results are cps. Ads also appear on selected content websites-such as www.chichesteuk.com-look at the adverts along the top, and down the right hand column- this is where ads based upon the keyword chic ester would appear. You only pay for adverts that get clicked- not for page views- so you pay nothing if your advert is simply viewed. There is also an opportunity for ‘Smart pricing whereby you pay more for the advert if a sale is guaranteed e.g. you have a website based upon fishing- you write a review of a new type of fishing rod, the visitor then sees an ad for the same rod in an ad words text ad running on the same page then clicks on it and buys from the advertiser. Adwords is a very targeted and controllable way of online advertising hence the huge rises in income and profit for Google over recent times. EMarketing Price (Pricing tactics as part of the eMarketing mix.) The eMarketing mix is simply an adaption of the traditional marketing mix and ‘P for price. However the internet has influenced how online businesses price in a number of ways. International pricing and competition give consumers access to the lowest price for any generic good. For example, British consumers benefit when buying products from the United States since there is almost two dollar to the pound. Conversely this makes British goods more expensive to the American consumer. So it is cheap to buy spectacles from a us website and then to import them into the UK (even including transport costs and import taxes) Online auctions are a popular and innovative way of pricing, for example ebay. Here you register with the online auction company as a seller and/or a buyer. You can place an item into auction where buyers bid against each other. The highest bidder wins. The auction websites takes a commission. The commission is factored into the price you pay. Greater access to pricing information, more quickly and in a format that makes pricing comparable and transparent. There are a number of sites that will compare and contrast prices for the same or similar goods and services e.g. prices on car insurance. Pricing could also include the cost of an online advertising medium such as Google ad words. Here an online supplier would buy a keyword located in a text or image based advert onto Googles own search engine or onto a website belonging to a Google publisher. For example you search term hair straightness on Google and you are directed to a site about hair dressing. On this site is plenty of information about hair straightening, placed next to some contextual adverts. You click on the advert and you are taken to a site selling hair dressing supplies. You buy the hair straightness and your supplier pay a small ‘Pay-Per-Click fee which is split between Google and their publisher. This is factored into the price you pay. Traditional pricing tactics used in eMarketing Of course the internet marketers still has a whole selection of the more traditional pricing approaches to choose from that can be adapted to eMarketing scenarios: Premium pricing e.g. selling music via iTunes. à ¼ Penetration pricing e.g. giving away free subscription to land grab market share for new start ups such as youtube.com and myspace.com. à ¼ Economy pricing e.g. selling basic products and services online likes basic design or paperclips. à ¼ Price skimming e.g. new product launches online such as albums or games. à ¼ Psychological pricing e.g. products and services sold at 99p or $99.99 (price point perspective). à ¼ Product line pricing e.g. subscription 1 @ free, subscription 2 @ $10.00(with added value) and subscription 3 @ $49.99 for 10 year. à ¼ Pricing variations e.g. budget airlines selling tickets online where the first tickets bought are the cheapest, and the last ones bought tend to be more expensive. à ¼ Optional product pricing e.g. selling a holiday online with travel insurance. à ¼ Captive product pricing e.g. once you buy virus software from one brand, your updates must also come from them. à ¼ Product bundle pricing e.g. buying internet access which comes with free online phone calls. à ¼ Promotional pricing e.g. betting incentives, such as free dollars to gambles online for current customers that gamble on football games to tempt them to play online pocker, or vouchers with codes sent by email as rewards e.g. Amazon.com. à ¼ Geographical Pricing e.g. Microsoft pricing in different currencies in different international markets. Search marketing {Overture and yahoo} Overture is the yahoo equivalent of Googles ad words. Now known as yahoo Search marketing, overture has a series of sub-products that make up its internet marketing program. Here some examples: 1) Sponsored search: Displays your advert at the top of the search engine results. So your potential customers search for a ‘keyword and your advert appears at the top of the results page. Again, as this ad words, the advertisers bid against each other to obtain the position that will generate the most convertible traffic to their site. Popular keywords will cost more-obviously. 2) Local advertising: Gets your business listed in yahoos business directory. So if you wish to promote products in specific regions next to specific search keywords, this is a much targeted geographical services. Overture h Effectiveness of E-Marketing Effectiveness of E-Marketing Virtual Era- New Features In Marketing Cap Synopsis Aim: The purpose of this study is to analyze the current practices going on in the Indian market in terms of using the virtual market and virtual marketing as tool to enhance bottom top line and for a better penetration. It would also throw light on various marketing strategies can be synchronized with web marketing for better and optimum results. Objective: The study would predominantly give an idea about the effectiveness of E-Marketing in contemporary scenario wherein most of the companies are using it as the most effective tool to ensure that their product or services are being reached to masses, because of the pervasive nature of web market its another feather in the cap of market. This thesis depicts how a small sized Business-To-Business company can create an e-marketing plan. For this purpose, this thesis would incorporate most of the industries that are into the business of serving customers with their product services. The thesis first carries out a literature study to explain the concepts and methods related with the e-marketing activities. Furthermore, the case company is introduced. Since an e-marketing plan is similar to a marketing plan, the products, target markets and competitors are also introduced among others. During the case study, the advices and the strategies are proposed. Since the thesis has a â€Å"hands-on implementation† feature, some of the strategies are implemented by sticking to the â€Å"action plans† in an iterative way. Doing so, thesis depicts evaluation for the recommended strategies. Finally, conclusions and areas for future work are presented along with the â€Å"Lessons Learned† during the project. Methodology: The method used for finding the relevant information for the research is mentioned below: 1) Secondary Research a. Internet Assistance b. Books, Articles working papers c. Magazines Journals 2) Primary research Primary research would predominantly look on analysis part of consumer behavior to track their behavior of web marketing. a. General Observation on site I. Closer observation on shoppers Behavior II. Functionality of Industry III. Impact of E-Marketing b. Questionnaire I. Sample size would be 100 II. Multi-dimensional Sampling III. Factor Analysis c. Focus Group Interview I. General Discussion with customers d. Interview I. Extensive Meetings with Industry people.Based on this I will conclude that whether consumers are being affected by the ways of web marketing of industries or not or what should be the modus operandi of companies to allure their target audience. Virtual market Forty nine of the Worlds leading food, beverages, and consumer products companies have joined hands to form the largest business to business e-Market place Transora.com. The new company is the first of its kind owned by the consumer products industry. Transora will help consumer products companies across the world to streamline business transactions with their buyers, suppliers and distributors through the internet. Transoras services will span the entire supply chain-from suppliers to manufactures to retailers-and provide procurement, vendor, and product catalogues, online order management, supply chain collaboration, and financial services. The companies have committed nearly us $ 250 million for funding Transora (CBI News Bulletin, July/august 2000) The buzz word viral marketing and coral advertising and virtual marketing refers to marketing techniques that use pre-existing social networks produce increase in brand awareness or to achieve other marketing objectives (such as product sales) through self replicating viral processes, analogues to the spread of pathological and computer viruses. It can be word of mouth delivered or enhanced by the network effects of the internet. Viral promotions may take the form of video clips, interactive flash games, Adver games, EBooks, brand able software, images, or even text messages. The goal of marketers interested in creating successful viral marketing programs is to identify individuals with high social networking potential and create viral messages that appeal to this segment of the population and have a high probability of being taken by another competitor. The term viral marketing or virtual marketing has been also used pejoratively to refer to stealth marketing campaigns- the unscrupulous use of astroturfing on line combined with under market advertising in shopping centers to create the impression of spontaneous word of mouth enthusiasm. Internet marketing Internet marketing also referred to as marketing, web marketing, online marketing or eMarketing is the marketing of products or services over the internet. The internet has brought media to a global audience. The interactive nature of internet marketing in terms of providing instant response and eliciting responses is a unique quality of the medium. Internet marketing is sometimes considered to have a broader scope because it only refers to the internet, email, and wireless media, but it includes management of digital customer data and electronic Customer Relationship Management (CRM) system. Internet marketing ties together creative and technical aspects of the internet, including design, development, advertising, and sales. Internet marketing also refers to the placement of media along with different stages of the Customer Engagement Cycle through search engine Marketing(SEM), Search Engine Optimization(SEO), banner ads on specific websites, email marketing, and web 2.0 strategies. In 2008 the New York Times, working with co score, published an initial estimate to quantify the user data collected by large internet based companies. Counting four types of interactions with company websites in addition to the hits from advertisements served from advertising networks, the authors found the potential for collecting data upward of 2500 times on average per user per month. eMarketing EMarketing is a subset of e business that utilize electronic medium to perform marketing activities and achieve desired marketing objectives for an organization. Internet marketing, interactive marketing, and mobile marketing for example, are all the form of e marketing. eBusiness EBusiness means utilizing electronic medium in everyday business activities. There are several levels of involvement in when it comes to EBusiness. For example where one organization relies completely on e business the second one way chooses a mixed presence and means of doing business. Difference Difference between eBusiness, eCommerce, and eMarketing †¢ eBusiness is a very broad entity dealing with the entire complex system that comprises a business that uses electronic medium to perform or assist its overall or specialized business activities. †¢ eCommerce is best described in a transactional context. So for example an electronic transition of funds, information, or entertainment falls under the category handled by principles of eCommerce. Technically e commerce is a part of e business †¢ eMarketing is also a part of e business that involves electronic medium to achieve marketing objectives. E marketing is set on a strategic level in addition to traditional marketing and business strategy. Difference between e marketing and interactive marketing eMarketing is a broader term that describes any marketing activity performed via electronic medium. Interactive marketing is generally a sub of eMarketing that involves a certain level of interaction. Difference between eMarkeitng and internet or web Marketing: There is no real difference between eMarketing and internet or web marketing. However, with the arrival of mobile technologies such as PDAs and 3G mobile phones, as well as interactive television, both terms would see eMarketing and internet or web marketing as subtly different, for example chaffy; Internet {or web} marketing is achieving marketing objectives through applying digital technologies. eMarketing is achieving marketing objectives through use of electronic communications technology. Whilst this distinction is wholly acceptable, it is difficult to see where the distinction lies between digital technologies and electronic communications technologies, especially with the convergence of technologies such as mobile devices. Advantages of eMarketing Following are some of the advantages of e marketing: à ¼ Reduction in costs through automation and use of electronic media. à ¼ Faster response to both marketers and the end user. à ¼ Increased ability to measure and collect data. à ¼ Opens the possibility to a market of one through personalization. à ¼ Increased interactivity. Disadvantages of eMarketing Following are some disadvantages of eMarketing: à ¼ lack of personal approach , à ¼ Defensibility on technology, à ¼ Security, privacy issues, à ¼ Maintenance costs due to a constantly evolving environment, à ¼ Higher transparency of pricing and increased price promotion, à ¼ Worldwide competition through globalization. eMarketing Plan eMarketing plan is a strategic document developed through analysis and research and is aimed at achieving marketing objectives via electronic media. eMarketing plan represents a sub set of organizations overall marketing plans supports the general business strategy. Every good eMarketing plan must be developed in line with the organizations overall marketing plan. In a broad sense e marketers generally start by analyzing the current micro- and macro economic situation of the organization. eMarketers must observe both internal and external factors when developing an e marketing plan as trends in both micro environment elements are: pricing, suppliers, customers. Examples or macro environment are: socio economic, political, demographics and legal factors. In order to reduce a viable e marketing solution, e marketers must first understand the current situation of the company and its environment, profile, segment the target market and then strategically position the products as to achieve optimal response with the target market. This is generally achieved through SWOT analysis. By assessing organizations strengths and weaknesses and looking at current opportunities and threats one can devise an e marketing strategy that can improve the organizations bottom line. eMarketing(in brief) eMarketing is essentially a part of marketing. But à ¼ What is the difference between eMarketing and internet or web marketing? à ¼ What are the eMarketing tools? And how do marketers plan for eMarketing? The American marketing association definition 2004 is as follows: Marketing is an organizational function and a set of processes for creating, communicating, and delivering value to customers and for managing customer relationships in ways that benefit the organization and its stakeholders. Therefore e marketing by its very nature is one aspect of an organizational function and a set of process for creating, communicating, and delivering value to customers and for managing customer relationships in ways that benefit the organization and its stakeholders. As such an aspect, eMarketing has its own approaches and tools that contribute to the achievement of marketing goals and objectives. This also helps us to differentiate between eMarkeitng and eCommerce, since eCommerce is simply buying and selling online: What are the eMarketing tools? The internet has a number of tools to offer to the marketer. à ¼ A company can distribute via the internet e.g. amazon.com, à ¼ A company can use the internet as a way of building and maintaining a customer relationship e.g. Dell.com, à ¼ The money collection part of a transaction could be done online e.g. electricity and telephone bills, à ¼ Leads can be generated by attracting potential customers to sign up for short periods of time, before signing up for the long-term e.g. which.co.uk, à ¼ The internet could be used for advertising e.g. Google Adwords, Finally, the web can be used as a way of collecting direct responses e.g. as part of a voting system for a game show. How do marketers plan for eMarketing? There are two ways to looking it; à ¼ An existing organization may embark upon some eMarkeitng as part of their marketing plan. à ¼ An organization trades solely on the internet and so their marketing plan focuses purely on eMarketing. The marketing plan in either case is the next step, whether focused upon eMarketing or all, marketing. The next lessons focus upon a tailor-made eMarketing plan which conforms to the Acronym AOSTC {from our generic marketing planning session} Situation analysis for VIRTUAL marketing The situation analysis for eMarketing bridges the internal audit and competitor research. It answers the question where are we now in terms of our marketing (internal v/s external perspective)? The analysis literally considers your eMarkeitng situation by considering the fit between internal and external factors. There are similarities with traditional concepts and techniques, but you need to focus upon digital commerce. Here we consider the 5ss of internet marketing, the customer life cycle, and the application of SWOT analysis. The Customer Life Cycle (CLC) The customer life cycle is a tool that creation and delivery of lifetime value to customers i.e. CLC looks at products and services that customers need throughout their lives. It is market oriented rather than product oriented. Key stages of the customer relationship are considered. SWOT analysis-ranked and weighted SWOT analysis is a tool for auditing an organization and its environment. It is the first stage of planning and helps marketers to focus on key issues. SWOT stands for strengths, weaknesses, opportunities, and threats. Some of the problems that you may encounter with SWOT are as a result of one of its key benefits i.e. its flexibility. Since SWOT analysis can be used in a variety of scenarios, it has to be flexible. To overcome these issues, one should employ a power SWOT. SWOT analysis-Power SWOT SWOT analysis is a marketing audit that considers an organizations strengths, weaknesses opportunities and threats. Our introductory lesson gives you the basics of how to compete your SWOT as you begin to learn about marketing tools. As you learn more about SWOT analysis, you will become aware of a number of potential limitations with this popular tool. This lesson aims to help you overcome potential pitfalls. Some of the problems that you may encounter with SWOT are as a result of one of its key benefits i.e. flexibility since SWOT analysis can be used in a variety of scenarios, it has to be flexible. However this can lead to a number of anomalies. Problems with basis SWOT analysis can be addressed using a more critical power SWOT. Power is an acronym for personal experience, order, weighting, emphasizing detail, and rank priorities. This is how it works. How do you the marketing manager fit in relation with the SWOT analysis? You bring your experiences, skills, knowledge, attitudes, and beliefs to the audit. Your perception or simple gut feeling will impact the SWOT. Often marketing managers will in adversely reverse opportunities and strengths, and threats and weaknesses. This is because the line between internal strengths and weaknesses, and external opportunities and threats is sometimes difficult to spot. For example, in relation to global warming and climate change, one could mistake environmentalism as a threat rather than a potential opportunity. Too often elements of a SWOT analysis are not weighted. Naturally some points will be more controversial than others, so weight the factors. One way would be to use percentages e.g. threat a=10%, threat b=70%, and threat =20 %{ they total 100%} Detail, reasoning, and justification are often omitted from the SWOT analysis. Where one tends to find is that the analysis contains lists of single words. For example, under opportunities one might find the term technology. This stage word does not tell a reader very much. What is really meant is: Technology enables marketers to communicate via mobile devices close to the point of purchase. This provides the opportunity of a distinct competitive advantage for our company. This will greatly assist you when deciding upon best to score and weight each element. Once detail has been added, and factors have been revived for weighting, you can then progress to give the SWOT analysis some strategic meaning i.e. you can begin to select those factors that will most greatly influence your marketing strategy albeit a mix of strengths, weaknesses, opportunities and threatens. Essentially you rank them highest to lowest, and then prioritize those with the highest rank e.g. where opportunity c= 60% opportunity a= 25% and opportunity b = 10% you marketing plan would address opportunity c first, and opportunity b last. It is important to address opportunities primarily since your business should be market oriented. Then match strengths to opportunities and look for a fit. Address any gaps between current strengths and future opportunities. Finally attempt to rephrase threats as opportunities (as with global warming and climate change above), and address weaknesses so that they become strengths, Gap analysis would be bridge the gap between them. Competitor research for Virtual marketing (External perspective) As you plan for eMarketing and during the plans implementation, one needs to play careful attention to the activities of competitors, so competitors research for eMarketing is essential when attempting to answer the question where are we now (external perspective). There are a number of approaches that can be employed, with the emphasis on each approach shifting depending upon the nature of our e business and market. Here are some key tools of competitor research for eMarketing. à ¼ Use search engines. Ø General topics such as Google, yahoo And msn Ø Type names of competitors Ø Type industry, product or term Ø Search ‘down in to a directory structure e.g. yahoo Ø Search a competitors web site Ø Product information , press released, job opportunities Ø Pricing information Ø Distribution information such as where to buy. à ¼ Hunt for trade associations Ø Search for personal pages or blogs Ø Different perspective e.g. fans, ex-employees. Ø e.g. v www. blogger. com , v www. myspace. com, v www. youtube. Com. à ¼ Ask your target market. Ø Send question to named personnel, newsgroups, personal pages, mailing lists. Ø Conduct a survey using. Ø Buy secondary reports e.g. data monitors, mintel. à ¼ Newsgroups and post queries, Ø newsgroups on bulletin boards or forums Ø Deja. com(Google) Ø Read online financial information Ø research public companies Ø iii.co.uk ample up Ø ft.com up à ¼ Read online competitive information. Ø e.g. hoovers.com paid for, inus à ¼ Study demographic reports Ø statistics.gov.uk/ census in up Ø census.gov inus à ¼ Original source material Ø Business source elite, newspapers, Kellys compass. à ¼ Monitor special interest material Ø Business source elite, newspaper, Kellys, compass. à ¼ Monitor special interest material. Ø E.g. marketing week (BSE), campaign (BSE), marketing (BSE). à ¼ Use a professional researcher EMarketing Mix The eMarketing mix is essentially the same as the marketing mix. it is simply the adaption of price, place product, and promotion to the eMarketing context. Of course one could also include physical evidence, people, and process when marketing planning for an online service. Below are a series of lessons that consider how markets can apply the eMarketing mix to their organizations own product, service, brand, or solution. E marketing price The eMarketing mix is simply an adaptation of the traditional marketing mix and ‘P for price. However, the internet has influenced how online businesses price in a number of ways. E Marketing Place {Place tactics as part of the eMarketing mix.) The e marketing space consists of new internet companies that have emerged as the internet has developed, as well as those pre-existing companies that new employ eMarketing approaches as part of their overall marketing plan. For some companies the internet is an additional channel that enhances or replaces their traditional channel of place. Pre Existing companies that have adopted eMarketing These are traditional companies that trade on the internet, Banking and financial services e.g. HSBC bank. Banks and financial services have benefited tremendously from the popularity of internet usage. There is a mixture of new online banks and traditional banks, both offering online banking services. Essentially banks no longer need to invest in high cost, high street selling unit i.e. old fashioned town-based banks. Labor costs have also been reduced since much of the traditional banking bureaucracy is done using it and the use of overseas call centers has meant that salaries are much lower. Software also means that customers can be retained by using Customer Relationship Management (CRM) eMarketing approaches. E marketing product Considered product as part of the marketing mix. Two previous tools for product decision-making have been introduced- Product Life Cycle (PLC) and the three levels of a product. Both of these tools and equally applicable to the context of e marketing and can be easily applied to include e marketing and product. For example a product marketed solely online will go through a life cycle in the same unpredictable way as a product marketed through any traditional channel (PLC). Products marketed online will have a core benefit tot eh customer, be an actual tangible product, with augmentation that ads value such as insurance, warranties and so on three levels of a product). Although tools actually specify the term ‘product, they can be easily adapted to include brands. Services or solutions. E marketing product/business matrix (depicted below should be used in conjunction with Product Life Cycle (PLC) and the three levels of a product. It represents additional tools for audit that bridges existing businesses and new online start-us, and existing products and new products. It allows marketers to categories those marketing on the internet as an online extender, an online alternative, an online innovator (existing business), and Oran online innovator (online start-up). Let us look at it in more detail; A- Online extender An on line extender is an existing business that has a strategy whereby it extends its marketing activities to the internet. It could be any traditional, terrestrial organization that has historically grown through using traditional channels of distribution to get existing products, brands, services, or solutions to market. B- Online alternatives The online alternative is a new start-up that uses the internet as an original channel of distribution to get products, brands, services or solutions, currently available elsewhere, to, arekt. Some segments may be better targeted with this online alternative for example remote or fragmented markets. C and d- Online innovators Online innovators come in two forms; C- Online innovators are existing businesses that see a benefit to launching new and innovative products, brands, services or solutions online by leveraging new technology. Existing businesses have a wealth of knowledges and learning that underpin their moves onto the web. Remember, the internet is not a business paradigm shift (at last not yet) and so current business approaches are often adapted for the internet. Existing businesses have experience. D- Online innovators are start-ups that seize the opportunities to launch new and innovative products, brands, services, or solutions online. Deposit not having as much knowledge and learning as some of their competitors, they are flexible and can move much more quickly. Start-ups often experience. We have already considered product as part of the marketing mix. Two previous tools for product decision- making have been introduced product life cycle and the three level of a product. E marketing promotion Ø It looks at ways of increasing the popularity of your website by looking at the internal optimization of the website itself. It considers many important ways of building your traffic, including Search Engine Optimization (SEO) approaches. Ø It looks at ways of increasing the popularity of your website by looking at external sources of internet advertising. Ø Lesson internet marketing and promotion: internet advertising. Ø This lesson looks at ways of increasing the popularity of your website by looking at external sources of internet advertising. Ø Pay per click advertising Ø Google ad words. Google ad words are a Cost per Click (CPC) online advertising program. Identically that means that you decide upon key word that relates closely to your product or service. Using Googles tools, you price how much it would cost your per click for your chosen keyword- this could be lucent, $1.50 or more, depending on the popularity of the keyword. So the keyword marketing would be more expensive than the keyword marketing cheese china because of its level of popularity. You then allocate a budget, and pay Google by credit card. You can control the length of your campaign, or end it as soon as the money in PPC management (Pay per Click Management) or recruit a verified Google awards professional. Adverts appear alongside Google search results- so go to Google and search for marketing. The ads appearing alongside the main search results are cps. Ads also appear on selected content websites-such as www.chichesteuk.com-look at the adverts along the top, and down the right hand column- this is where ads based upon the keyword chic ester would appear. You only pay for adverts that get clicked- not for page views- so you pay nothing if your advert is simply viewed. There is also an opportunity for ‘Smart pricing whereby you pay more for the advert if a sale is guaranteed e.g. you have a website based upon fishing- you write a review of a new type of fishing rod, the visitor then sees an ad for the same rod in an ad words text ad running on the same page then clicks on it and buys from the advertiser. Adwords is a very targeted and controllable way of online advertising hence the huge rises in income and profit for Google over recent times. EMarketing Price (Pricing tactics as part of the eMarketing mix.) The eMarketing mix is simply an adaption of the traditional marketing mix and ‘P for price. However the internet has influenced how online businesses price in a number of ways. International pricing and competition give consumers access to the lowest price for any generic good. For example, British consumers benefit when buying products from the United States since there is almost two dollar to the pound. Conversely this makes British goods more expensive to the American consumer. So it is cheap to buy spectacles from a us website and then to import them into the UK (even including transport costs and import taxes) Online auctions are a popular and innovative way of pricing, for example ebay. Here you register with the online auction company as a seller and/or a buyer. You can place an item into auction where buyers bid against each other. The highest bidder wins. The auction websites takes a commission. The commission is factored into the price you pay. Greater access to pricing information, more quickly and in a format that makes pricing comparable and transparent. There are a number of sites that will compare and contrast prices for the same or similar goods and services e.g. prices on car insurance. Pricing could also include the cost of an online advertising medium such as Google ad words. Here an online supplier would buy a keyword located in a text or image based advert onto Googles own search engine or onto a website belonging to a Google publisher. For example you search term hair straightness on Google and you are directed to a site about hair dressing. On this site is plenty of information about hair straightening, placed next to some contextual adverts. You click on the advert and you are taken to a site selling hair dressing supplies. You buy the hair straightness and your supplier pay a small ‘Pay-Per-Click fee which is split between Google and their publisher. This is factored into the price you pay. Traditional pricing tactics used in eMarketing Of course the internet marketers still has a whole selection of the more traditional pricing approaches to choose from that can be adapted to eMarketing scenarios: Premium pricing e.g. selling music via iTunes. à ¼ Penetration pricing e.g. giving away free subscription to land grab market share for new start ups such as youtube.com and myspace.com. à ¼ Economy pricing e.g. selling basic products and services online likes basic design or paperclips. à ¼ Price skimming e.g. new product launches online such as albums or games. à ¼ Psychological pricing e.g. products and services sold at 99p or $99.99 (price point perspective). à ¼ Product line pricing e.g. subscription 1 @ free, subscription 2 @ $10.00(with added value) and subscription 3 @ $49.99 for 10 year. à ¼ Pricing variations e.g. budget airlines selling tickets online where the first tickets bought are the cheapest, and the last ones bought tend to be more expensive. à ¼ Optional product pricing e.g. selling a holiday online with travel insurance. à ¼ Captive product pricing e.g. once you buy virus software from one brand, your updates must also come from them. à ¼ Product bundle pricing e.g. buying internet access which comes with free online phone calls. à ¼ Promotional pricing e.g. betting incentives, such as free dollars to gambles online for current customers that gamble on football games to tempt them to play online pocker, or vouchers with codes sent by email as rewards e.g. Amazon.com. à ¼ Geographical Pricing e.g. Microsoft pricing in different currencies in different international markets. Search marketing {Overture and yahoo} Overture is the yahoo equivalent of Googles ad words. Now known as yahoo Search marketing, overture has a series of sub-products that make up its internet marketing program. Here some examples: 1) Sponsored search: Displays your advert at the top of the search engine results. So your potential customers search for a ‘keyword and your advert appears at the top of the results page. Again, as this ad words, the advertisers bid against each other to obtain the position that will generate the most convertible traffic to their site. Popular keywords will cost more-obviously. 2) Local advertising: Gets your business listed in yahoos business directory. So if you wish to promote products in specific regions next to specific search keywords, this is a much targeted geographical services. Overture h

Providences Black Chinese: A Love Story :: China Short Stories Papers

Providence's Black Chinese: A Love Story On the morning of February 23rd, 1901, Chung Yick stood chatting with Mr. Joseph Hoffman, the proprietor of the picture frame shop on the ground floor of the Charles Street house the two men shared with several other tenants. The house wasn't much better than a tenement building, with its dirty wooden face and narrow crooked stairs. A crude sign on one side said "PICTURES" in bold letters, marking the entrance to Hoffman's store. The Yicks lived on the other side, along with the Rileys and the widow Driscoll, who were cramped up on the second floor. Still, it was a decent street to live on, with a mixture of small shops and residential homes and the Mosshassuck River creeping alongside it like an emaciated and sleepy serpent. Chung was a gaunt man in his forties with hollow cheeks and intense brown eyes-he projected a certain gravity that was somehow incongruous with popular notions of the jolly, docile Chinaman. Instead of the traditional Chinese collarless jacket, he sported a conservative brown suit, complete with vest, tie, and polished black shoes. Chung was a cook by trade and a good one, too-well enough respected for the Providence Journal to dub him one of the city's "best-known Chinese restauranteurs." Most likely, he was an employee of the Wah, Yee, Hong & Co. eating house, the Chinese restaurant located closest to his home, just a brisk fifteen-minute walk away at the bottom of College Hill. It was a windy Saturday morning with temperatures well below freezing, and Chung relished these last moments of warmth inside the store before he'd have to venture out into the cold. Several thousand miles away from his old home in southern China, where temperatures fluctuated between hot and hotter, Chung still hadn't quite adjusted to Providence's bitter winters. That walk would be especially brisk today! "John," Mr. Hoffman said suddenly, addressing Chung by his chosen American name, "What's all that racket?" Indeed, some great noise-frantic footsteps and shouting-could be heard coming from the general direction of Chung's kitchen where, minutes earlier, he had left his wife and stepdaughter bustling about their morning chores. "It's a fire!" someone shouted from outside. "The attic's on fire!" The first official Chinese resident in Rhode Island appeared on the state census in 1865, but there may have been at least one "Chinaman" in Providence even earlier.

Motivation and Texas Roadhouse Essay

Ajor challenges are: Retaining a positive working environment, Recognition, and Work performance evaluation. One of the major challenges a manager faces in motivating her employees today as opposed to 50 years ago is retaining a positive working environment. Today, the success of any business is for a manager to provide a positive working environment. This require manager having the abilities, tools, and knowledge to help her understand her employees’ retention needs and be able to implement a retention plan intended to increase employee engagement in the organization. In Noe, Holllenbeck, Gerhart, & Wright (2011), an article written by Texas Roadhouse Resturant states, â€Å"We wanted to provide a place that the whole family could enjoy.† This statement suggests that Texas Roadhouse is a place where the whole family can enjoy great nourishment, in a fun-filled, enthusiastic atmosphere at a reasonable price. In this example, the practice on the culture of Texas Roadhouse involved putting their employees first and this is a key component in their formula for success. Employees who love their working environment tend to give customers better services. On the other hand, if a manager refuse to look after her employees, employees might depict negative work related performances; tardiness or unpunctuality, bad customer service, and even high turnover. Yet, in the cases of Texas Roadhouse Resturant, their technique of motivating employees can be used in other businesses and organizations. For instance, let’s take another look at another statement made by Texas Roadhouse: â€Å"We wanted to provide a place that the whole family could enjoy†¦ we take good care of our employees, they will take care of our customers.† This announcement is part of Texas Roadhouse belief or value. Texas Roadhouse believes in participating with their employees; they understanding their employees’ retention need, requests and values; and they get to know their employees as individuals. If other businesses and organizations follow Texas Roadhouse belief or value (putting their employees first and retaining a positive working environment), then they too will have the tools to motivate their employees, obtain increased job satisfaction and productivity within their organization, and even low turnover. A second major challenge a manger faces in motivating her employees today as opposed to 50 years ago is Recognition. Individuals have a straightforward human need to feel appreciated and proud of their work. Recognition is an alternative method that could be used to motivate workers and make them feel respected and proud of their work. According to Drennan & Richey (2012), when employees achieve a specific task within an organization, they feel that they have accomplished something, and they feel unappreciated when the manager don’t recognize their achievement. In this case, a manager must be clever another to recognize his employees’ achievement. When a manager acknowledges her employees’ achievement, it is highly recommended that the manager congratulate his employees by giving them a round hand of applause for their specific achievement (Strickler, 2006). A manager could also congratulate his employees for their achievement by holding a meeting or company-spon sored social gatherings, or a luncheon to present plaques, trophies or a certificate for their achievement, hard work, and dedication to a job well done. A Third major challenge a manger faces in motivating her employees today as opposed to 50 years ago is work performance evaluation. Manager must consider certain facts about her employees before conducting a work performance evaluation. These facts or facets must include the growing difficulty of finding trained employees; younger employees with different approaches or attitudes about work; diverse groups; and older employees heading toward retirement. If a manager have regular conversations with employees, then, work performance evaluation may not be entirely required (Strickler, 2006). Regular conversation eliminates negative feedback from a performance evaluation which could cause negative responses from the employee. Once again, sometime, performance evaluation is perhaps pointless if a manager have regular conversations with employees. For example, employees will begin to know where they stand when manager create several direct-line of communication with them. Employees become dedicated to their supervisor or manager when the manager began to interact with his employees (Walumbwa & Hartnell, 2011). This interaction could be based on the manager participation in a casual conversation with his employees in the dine room, in the work place, in weekly meeting, or a manager could have a one-to-one conversation with individuals in regards to their work performance In Noe, Holllenbeck, Gerhart, & Wright (2011), an experiment manager knows that when employees have self-assurance in their ability to perform a certain task, they incline to work better, and they feel safe within the organization. This simple means that productivity will increase and employees will have no fear of losing their job because they know where they stand. When the manager has gained the trust and respect of his employees, he can construct a good basic conversation with his employees and talk about their work performance and simply tell them how to maintain the company goals (Walumbwa & Hartnell, 2011). Respect is of the ultimate importance when motivating a person. A person feels unhappy if he is not respected and recognized for his achievements. In other words, motivation shrinks if an important achievement goes undetected.

Was Bismarck’s Foreign Policy 1871-90 a Success

The Aim of this essay is to study Bismarck's Foreign Policy from 1871-90 and come to a conclusion about whether it was a success. Otto Von Bismarck born on April 1, 1815 at Schonhausen and considered the founder of the German Empire. From 1862 to 1873 Bismarck was prime minister of Prussia and from 1871 to 1890 he was Germany's first Chancellor. Once Germany was unified, Bismarck noticed that Germany was under threat of attack from other countries surrounding it. Bismarck primarily wanted to avoid any challenges against the new European order and to unite the new German state, which faced domestic opposition and great suspicion from the rest of Europe Bismarck wanted to do this, rather than seek further territory or fight more wars, which would put Germany’s unified country under a lot of pressure. Furthermore, France wanted revenge and therefore, Bismarck knew she had to be isolated. Part of Bismarck's foreign policy in which he was successful in achieving was the weakening and isolation of France. The former objective was attained by the peace settlement imposed on France by the Treaty of Frankfurt, which included a large war indemnity. The five main powers in Europe were Great Britain, Russia, France, Austria- Hungary and Germany. Bismarck knew that to isolate France, he would have to form an alliance with at least two of them. Firstly, Bismarck knew that Britain would not present Bismarck with any problems as it was more concerned with its own empire than with the rest of Europe. Also, Britain was more pro-German than pro-French and therefore wouldn’t protest at the isolation. Therefore in fear of a future two-fronted war, Bismarck managed to bring Germany, Austria Hungary and Russia together to form the Dreikaiserbund also known as the league of 3 emperors, in 1872/3. The aim of this alliance was to maintain existing borders in Europe Fight and fight both socialism & republicanism, effectively slowly isolating France. This Alliance was going well between countries and serving its purpose until there was a war scare in 1875. Bismarck had previous convictions about France’s financial situation and he thought it would be an extremely long amount of time before France could pay back the war's indemnity. However, France managed to recover quickly and German troops were forced to leave France, scaring Bismarck and fueling Rumors of a war between Germany and France. Austria-Hungary and Britain greatly disapproved of a war between these 2 countries. This put immense amount of pressure on Bismarck and he was forced to drop his ideas about isolating France until he knew that France would no longer have reasons to attack Germany. Another reason that the Dreikaiserbund was not a success was the Russo – Turkish War in which Russia was victorious in. this caused a treaty in Bulgaria to be enlarged. This did not please Britain and Austria Hungary and soon Russia, Germany, Austria Hungary and Britain were locked in diplomatic arguments. The â€Å"Congress of Berlin† left Russia very disappointed especially at Bismarck’s role (Bulgaria was divided into three small states), Russia withdrew from the Dreikaiserbund. This resulted in the fall of the Dreikaiserbund, because of the impossibility to renew it with Russia not involved and therefore showing that the Dreikaiserbund was a failure which weakened Germany's control over their foreign policies. In 1879, the Dual Alliance between Austria and Germany was formed. This was definitely a success for Bismarck. Austria and Germany agreed that if either one of them was attacked by Russia, the other will provide military support. They also decided that if either was attacked by any other European country, then the other would be neutral throughout any conflicts that resulted. Although the treaty itself was made public, the terms were kept secret. This treaty was renewed every five years until 1914. This alliance was such a success for Bismarck, chiefly because he managed to maintain a permanent ally in case of any war that Germany would be involved in. Soon after the Dual Alliance in 1881, Bismarck understood that he needed to rekindle relations with Russia and therefore created a renewal of the Dreikaiserbund. Bismarck hoped that this agreement would help to reduce tensions between Austria and Russia in the Balkans. It was agreed that the Western Balkans would be dominated by the Austrians and the Eastern half by the Russians. This was a success at the beginning because, again, Bismarck managed to keep on the right side of every country with all the alliances and this one benefitted every county involved. However, events in the Balkans were to disrupt Bismarck’s aims. Between 1885 and 1887 the Bulgarian crisis saw relations between Austria and Russia deteriorate. Moreover, worryingly there was a lot of pro French feeling in Russia. In 1887 the Dreikaiserbund ended as Russia made it clear she would sign no further agreement with Austria. However, in 1882, Bismarck created the triple alliance. This was an alliance of peace and friendship and was an extension of the Austro-German Dual Alliance to include Italy. Under the provisions of this treaty, Germany and Austria-Hungary promised to assist Italy if she were attacked by France, and vice versa: Italy was bound to lend aid to Germany or Austria-Hungary if France declared war against either. Moreover, if one of the countries should find themselves at war the others would provide assistance. However, this alliance did not have the same security and the Dreikaiserbund seeing as Italy is only considered â€Å"half† a European power. Moreover, Italy specified in the treaty that it could not be called upon to go into war with Britain. These were successes in the short term as Bismarck achieved his goals of allying with two other great powers and also kept them happy. Soon after, a re-insurance treaty was introduced due to the Austro-Russian rivalry over Bulgaria leading to the collapse of the Second Three Emperors' League. The reinsurance treaty meant that Russia and Germany would be neutral unless Russia attacked Austria Hungary or Germany attacked France. By creating this treaty, Bismarck had been able to prevent his nightmare – a two front war, from being realized. However, peace did not mean security, and so neither the re-insurance treaty nor the triple alliance can be considered as a long-term success. Throughout the years there was extreme Austro-Russian rivalry over Bulgaria According to the terms of the Second Three Emperors' League, Bulgaria was recognized as a Russian sphere of influence The Bulgarians were experiencing an awakening of national self consciousness and did not want to be dominated by the Russians. In 1885, in defiance of the Treaty of Berlin, the Bulgarians united Bulgaria with Eastern Rumelia. Russia objected to the emergence of a large anti-Russian state but Austria and Britain gave their recognition to the union of Bulgaria with Eastern Rumelia. Russia hated the Austrians for breaking the terms of the Second Three Emperors League and allowed the League to lapse in 1887. A large indication on how successful Bismarck's wereimportnatf ecn dncgreat reat foreign policies were would be the fact that once Bismarck resigned, Germany's foreign relations immediately began to fall apart. Bismarck successfully guarded Germany. In 1890, Bismarck wanted to renew the Re-Insurance Treaty; Russia was also keen on doing so. The Kaiser was against renewing the Re-Insurance Treaty because he believed he could rely on his own personal relations (he had a close relationship with the tsar, owing to them being cousins). Bismarck offered his resignation, due to his frustration and the Kaiser accepted it, but prevented him from publishing his reasons for dismissal. In 1891 there was an informal agreement between the Russians the French and French ministers visited Russia and in 1893 they formed a complete military alliance, an extremely dangerous move against Germany, and one which they would regret. In conclusion, I believe that to a certain extent Bismarck’s Foreign policy from 1871-90 was a success. For example, The Dual alliance between Austria and Germany In 1879, this alliance was such a success for Bismarck, chiefly because he managed to maintain a permanent ally in case of any war that Germany would be involved in. It seemed that Bismarck’s goal in achieving the weakening of France and isolating it was well achieved in his time. Even when it seems that his plans are failing, he finds a way around that; for example the re-insurance treaty. However, to a certain extent Bismarck’s Foreign policy from 1871-90 was not a success shown in the collapse of both Dreikaiserbund. Moreover many could argue that if one was to look at things in the long term, Bismarck was in fact not successful at all in his foreign policies.

Yugoslavia to Officially Become Serbia and Montenegro

Yugoslavia to Officially Become Serbia and Montenegro On Tuesday, February 4, 2003, the parliament of the Federal Republic of Yugoslavia voted to disband itself, officially dissolving the country that was created in 1918 as The Kingdom of Serbs, Croats, and Slovenes. Seventy-four years ago, in 1929, the Kingdom changed its name to Yugoslavia, a name which will now live in history. A New Country The new country taking its place is called Serbia and Montenegro. The name Serbia and Montenegro is not new - it was used by countries such as the United States during the time of Serbian leader Slobodan Milosevics rule, refusing to recognize Yugoslavia as an independent country. With the ouster of Milosevic, Serbia and Montenegro became recognized internationally as an  independent country  and rejoined the United Nations on November 1, 2000, with the official long-form name the Federal Republic of Yugoslavia. The new country will have dual capitals - Belgrade, the capital of Serbia, will serve as the primary capital while Podgorica, the capital of Montenegro will administer that republic. Some federal institutions will be headquartered in Podgorica. The two republics will create a new joint administration, including a parliament with 126 members and a president. Kosovo remains part of the union and within the territory of Serbia. Kosovo remains administered by NATO and the United Nations. Serbia and Montenegro could break apart as independent countries through referendum as early as 2006, through a European Union-brokered accorded approved by the Yugoslav parliament before its dissolution on Tuesday. Citizens tend to be unhappy with the move and call the new country Solania after EU foreign policy chief Javier Solana. Slovenia, Croatia, Bosnia, and Macedonia all declared independence in 1991 or 1992 and broke away from the 1929 federation. The name Yugoslavia means land of the southern Slavs. After the move, the Croatian newspaper  Novi List  referred to the tumultuous situation, Since 1918, this is the seventh name change of a state which has continuously existed since Yugoslavia was first proclaimed. Serbia has a population of 10 million (2 million of which live in Kosovo) and Montenegro has a population of 650,000.

Biography of Mary Anderson, Windshield Wiper Inventor

Biography of Mary Anderson, Windshield Wiper Inventor Mary Anderson (February 19, 1866–June 27, 1953) was hardly a likely candidate to invent the windshield wiper- especially considering she filed her patent before Henry Ford even started manufacturing cars.  Unfortunately, Anderson failed to reap financial benefits from her invention during her lifetime, and as a result shes been relegated to a footnote in the history of automobiles. Fast Facts: Mary Anderson Known For: Inventing the windshield wiper, before a single one of Henry Fords automobiles was madeBorn: February 19, 1866 on Burton Hill Plantation, Greene County, AlabamaParents: John C. and Rebecca AndersonDied: June 27, 1953 in Monteagle, TennesseeEducation: UnknownSpouse(s): NoneChildren: None. Early Life Mary Anderson was born on February 19, 1866, to John C. and Rebecca Anderson on Burton Hill Plantation in Greene County, Alabama. She was one of at least two daughters; the other was Fannie, who remained close to Mary all her life. Their father died in 1870, and the young family was able to live on the proceeds of Johns estate. In 1889, Rebecca and her two daughters moved to Birmingham and built the Fairmont Apartments on Highland Avenue soon after their arrival. In 1893, Mary left home to operate a cattle ranch and vineyard in Fresno, California but returned in 1898 to help care for an ailing aunt. She and her aunt moved into the Fairmont Apartments with her mother, her sister Fannie, and Fannies husband G.P. Thornton. Andersons aunt brought an enormous trunk with her, which when opened contained a collection of gold and jewelry that allowed her family to live comfortably from that point forward. In the thick of winter in 1903, Anderson took some of that inheritance from her aunt and, eager to make exciting use of the money, took a trip to New York City. The Window Cleaning Device It was during this trip that inspiration struck. While riding a streetcar during a particularly snowy day, Anderson observed the agitated and uncomfortable behavior of the vehicle’s cold driver, who had to rely on all sorts of tricks- sticking his head out of the window, stopping the vehicle to clean the windshield- to see where he was driving. Following the trip, Anderson returned to Alabama and, in response to the problem she witnessed, drew up a practical solution: a design for a windshield blade that would connect itself to the interior of the car, allowing the driver to operate the windshield wiper from inside the vehicle. She filed an application for a patent on June 18, 1903. For her â€Å"window cleaning device for electric cars and other vehicles to remove snow, ice, or sleet from the window,† on November 10, 1903, Anderson was awarded U.S. Patent No. 743,801. However, Anderson was unable to get anyone to bite on her idea. All the corporations she approached- including a manufacturing firm in Canada- turned her wiper down, out of a perceived lack of demand. Discouraged, Anderson stopped pushing the product, and, after the contracted 17 years, her patent expired in 1920. By this time, the prevalence of automobiles (and, therefore, the demand for windshield wipers) had skyrocketed. But Anderson removed herself from the fold, allowing corporations and other business-people access to her original conception. Death and Legacy Although little is known about Mary Anderson, by the 1920s, her brother-in-law had died, and Mary, her sister Fannie, and their mother were again living in the Fairmont Apartments in Birmingham. Mary was managing the building where they lived when she died at their summer home in Monteagle, Tennessee on June 27, 1953. Mary Anderson was inducted into the National Inventors Hall of Fame in 2011. The windshield wiper, May Andersons legacy, was adapted for automotive use, and in 1922, Cadillac began installing the wiper as a piece of standard equipment on its cars. Sources Windshield Wiper Inventor, Miss Mary Anderson, Dies. Birmingham Post-Herald, June 29, 1953.  Carey Jr., Charles W. Anderson, Mary (1866–1953), inventory of the windshield wiper. American Inventors, Entrepreneurs, and Business Visionaries. New York: Facts on File, 2002.Mary Anderson: Windshield Wiper. National Inventors Hall of Fame.  Olive, J. Fred. Mary Anderson. Encyclopedia of Alabama, Business and Industry, February 21, 2019.  Palca, Joe. Alabama Woman Stuck in NYC Traffic in 1902 Invented the Windshield Wiper. National Public Radio, July 25, 2017.